The Organisation Development Stack.

Workflow

diagnose (Claude to analyse open-text survey/feedback at scale) → design interventions (Claude as thinking partner on change frameworks) → comms (ChatGPT/Claude drafts) → facilitation prep (workshop design) → measure (pulse analysis).

Core stack

Claude (analysis + design) · a survey/feedback tool · ChatGPT (comms).

Verdict

the biggest OD win is making sense of qualitative feedback at scale; the human stays central to trust and judgement.

Gotchas

don’t let AI depersonalise change comms; staff feedback is sensitive — mind confidentiality and data terms.